• Latest
Vacancies: IAM Jet Centre (Grenada)

Vacancies: IAM Jet Centre (Grenada)

5 months ago
Government says “no physical altercation” between journalist and junior minister

Grenada actively engaged in preparations to receive evacuees

15 hours ago
Claims of coronavirus at SGU designed to create fear and panic

Covid-19 update: Grenada Dashboard 9 April

15 hours ago
US congratulates Grenada on arrival of Covid-19 vaccines from COVAX

US congratulates Grenada on arrival of Covid-19 vaccines from COVAX

17 hours ago
Preliminary Results of 2013 General Election

RGPF on high alert for illegal activities within Grenada–St Vincent marine space

18 hours ago
Death of The Duke of Edinburgh, Prince Phillip, 9 April 2021

Death of The Duke of Edinburgh, Prince Phillip, 9 April 2021

19 hours ago
At least 1st dose of Covid-19 vaccine required to enter Grenada

At least 1st dose of Covid-19 vaccine required to enter Grenada

22 hours ago
First Para Swimmer to compete to qualify for Tokyo 2020

First Para Swimmer to compete to qualify for Tokyo 2020

23 hours ago
Republic Bank supports GCA under-19 inter-parish competition

Republic Bank supports GCA under-19 inter-parish competition

24 hours ago
Senator identifies finance as major shortcoming for sectors he represents

Senator St Clair’s message on St Vincent situation

24 hours ago
Securing Economic Integration: The importance of intraregional trade

Quarantine protocol will apply to all possible St Vincent evacuees

24 hours ago
The man who mapped a nation by hand

The man who mapped a nation by hand

1 day ago
National Cleanup Begins Friday

NaDMA convenes emergency NEAC meeting

1 day ago
NOW Grenada

Main Header Ad 468x60

booked.net
  • Front Page
  • Categories
    • General News
      • All
      • Agriculture & Fisheries
      • Arts & Culture
      • Business
      • Education
      • Environment
      • Health
      • History
      • Lifestyle
      • Law
      • Politics
      • Technology
      • Travel & Tourism
      • Weather
      • Youth
    • Sports
      • All
      • Athletics
      • Cricket
      • Football
      • Watersports
    • Community
      • All
      • Tribute
    • Crime
    • Features
      • All
      • Today in History
    • Opinion/Commentary
    • Press Releases
      • All
      • Advertisements
      • Notices
  • Video
  • Notices & Vacancies
  • Advertise
  • Contact Us
No Result
View All Result
  • Front Page
  • Categories
    • General News
      • All
      • Agriculture & Fisheries
      • Arts & Culture
      • Business
      • Education
      • Environment
      • Health
      • History
      • Lifestyle
      • Law
      • Politics
      • Technology
      • Travel & Tourism
      • Weather
      • Youth
    • Sports
      • All
      • Athletics
      • Cricket
      • Football
      • Watersports
    • Community
      • All
      • Tribute
    • Crime
    • Features
      • All
      • Today in History
    • Opinion/Commentary
    • Press Releases
      • All
      • Advertisements
      • Notices
  • Video
  • Notices & Vacancies
  • Advertise
  • Contact Us
No Result
View All Result
NOW Grenada
No Result
View All Result

Article Header

Vacancies: IAM Jet Centre (Grenada)

9 November 2020
in ADVERTISEMENT, Vacancy
3 min. read
Share

Position: Operations Coordinator

Location: Grenada

Summary:

To coordinate and deliver excellent ground support services; professionally represent the company when interacting with customers, vendors and authorities and ensure compliance with all safety, security and other company standards.

Primary Responsibilities:

  • Communicates with customers via telephone, fax, e-mail, air to ground radio and in person
  • Greets customers and facilitates customer requests such as fuel, catering, hotel accommodations, ground transportation, etc. in a friendly and timely manner
  • Resolves customer queries and complaints regarding the Company’s services or products
  • Tracks aircraft arrivals/departures and facilitates prompt line services
  • Marshals in, parks and chocks arriving aircraft and marshals out departing aircraft
  • Assists customers with loading and unloading baggage
  • Transports guests, crews, and others to/from various airport locations utilizing company resources according to company policy
  • Tracks and documents all fuel and other sales, maintains records, completes accurate reports & paperwork and submits them to appropriate departments/individuals in a timely manner
  • Handles cash and credit within ethical and company standards
  • Works overtime or to flexible schedules as required to include nights, holidays and weekends
  • Complies with all company policies and procedures, including those related to customer service standards, safety and security
  • Performs general and aviation security tasks as required
  • Monitors Operational and Suite Service emails and activities to ensure smooth operation

Requirements:

  • A minimum of 5 years Customer Service experience preferred, preferably in the aviation or hospitality industry
  • Prior experience in an airport environment a plus
  • Highly organized and capable of working under pressure
  • Proficient in Microsoft office site especially Excel
  • Excellent interpersonal, oral and written skills
  • Customer service oriented

Position: Concierge

Location: Grenada

Summary:

To enhance the guest experience by delivering excellent customer care; anticipating customer needs; ensuring lounge facilities are immaculate and fully functional at all times and ensuring services are delivered in a friendly and professional manner.

Primary Responsibilities:

  • Acts as host/hostess to IAM Jet Centre guests; serve beverages and other food items
  • Greets customers and facilitates customer requests in a friendly and timely manner
  • Anticipates and addresses the service needs of all guests, to ensure their comfort and satisfaction
  • Services all Jet Centre areas, in line with company policy
  • Maintains high standards of cleanliness and presentation in all and customer areas
  • Monitors and periodically refreshes customer areas, including bathrooms and lounges, throughout the day, making special effort to do so when guests are present
  • Restocks stationery, food items, condiments and linens as needed; ensuring all cutlery/crockery needs are in good condition and readily available
  • Ensures all lounge facilities and equipment are adequately maintained and in immaculate condition
  • Promptly reports any maintenance, safety, security concerns to the General Manager
  • Provides Concierge with regular updates on matters relating to facilities, equipment, supplies, etc.
  • Conducts/ schedules inventory checks when scheduled or necessary
  • Ability to work flexible schedules including weekends, holidays and nights
  • Monitor emails and handle calls re customer queries and updates
  • Handle scheduling where necessary in relation to guests lounge accommodations
  • Liaise with flight operators as required
  • Transport guests, crews and others from various airport locations as required

Requirements:

  • A minimum of 5 years Customer Service experience preferred, preferably in the aviation or hospitality industry
  • Prior experience in an airport environment a plus
  • Highly organized and capable of working under pressure
  • Proficient in Microsoft office site especially Excel
  • Excellent interpersonal, oral and written skills
  • Customer service oriented

Submit applications to [email protected] on or before 20 November 2020. Kindly note that only suitable applications will be acknowledged.

NOW Grenada is not responsible for the opinions, statements or media content presented by contributors. In case of abuse, click here to report.

Tags: airlineairportcustomer serviceiam jet centremaurice bishop international airportmbiavacancy
Next Post
Grenada in preparation for gradual reopening of cruise industry in 2021

Grenada in preparation for gradual reopening of cruise industry in 2021

Comments 5

  1. Ray says:
    4 months ago

    But Steve where do you get off telling delon that he is basically not qualified?

    Reply
  2. Denis Jules says:
    5 months ago

    I’ve worked at British Airways as a Duty Manager at Antigua, St Kitts and Turks and Caicos for 5 years.

    Reply
  3. Wayne Springle says:
    5 months ago

    I’ve worked with ASG for the past two years

    Reply
  4. Delon Alexander says:
    5 months ago

    I work 7 years on a cruise ship waiter and utilite

    Reply
    • Steve BAKER says:
      4 months ago

      Delon that isn’t enough service Fam
      I’m MET POLICE in the UK.
      I would love to work in the Caribbean in the Sun

      Reply

Comment on story Cancel reply

Please enter your valid email address.
Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Home Sidebar NP 300x250

© NOW Grenada. All Rights Reserved. Published by Aqua Design Inc. | Terms of Use | Privacy Policy

No Result
View All Result
  • Front Page
  • Categories
    • General News
      • All
      • Agriculture & Fisheries
      • Arts & Culture
      • Business
      • Education
      • Environment
      • Health
      • History
      • Lifestyle
      • Law
      • Politics
      • Technology
      • Travel & Tourism
      • Weather
      • Youth
    • Sports
      • All
      • Athletics
      • Cricket
      • Football
      • Watersports
    • Community
      • All
      • Tribute
    • Crime
    • Features
      • All
      • Today in History
    • Opinion/Commentary
    • Press Releases
      • All
      • Advertisements
      • Notices
  • Video
  • Notices & Vacancies
  • Advertise
  • Contact Us

Copyright NOW Grenada

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings. Visit our Privacy Policy | Terms of Use.

NOW Grenada
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Visit our Privacy Policy | Terms of Use.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.