Local Service Firms and Individuals Sharpen Skills for Penetrating Global Markets

Service producers and providers with certified regional trainer, Kelli-Dawn Hamilton of Jamaica

Local service producers and providers will benefit from an internationally accredited export training programme designed to assist service sectors in improving their competitiveness and achieving success in the global marketplace.

This programme, known as ‘Services Go Global – The Roadmap to Exporting Services’ takes place this week at the Grenada Youth Centre, Morne Rouge, under the guidance of certified regional trainer, Kelli-Dawn Hamilton of Jamaica.

Services Go Global is the only internationally certified export readiness training programme for services exporters and would-be exporters in the world. The programme follows a logical, sequenced approach to exporting. It is a roadmap that takes the exporters through 4 stages, 12 modules and 100 competencies of export preparation. With the completion of each module, elements of the service provider’s export plan would be developed. Service providers undertaking the course will complete the essential elements of their export plan and will have the valuable skills necessary to successfully engage in the international marketplace.

This intensive, instructor-led, competency-based export training programme, designed to benefit small and micro businesses in this era of globalisation and technology, has been made possible through the efforts of the Grenada Coalition of Service Industries (GCSI) with assistance from the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), the Caribbean Export Development Agency, and Archangel Investment Grenada.

The participants in this week’s training programme come from a wide cross-section of the local services sector, including Business and Professional Services, Agro-Business, Health and Wellness, Creative Industries, Engineers, Information and Communication Technology.

According to Jude Bernard, Chairman of the GCSI, “Services Go Global is a timely and comprehensive training programme for potential service exporters, and the element of the services-tailored Export Plan is one of the more exciting and relevant aspect of the course.”


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